Experienced Workshop Manager/Supervisor
To lead our team and to support our operations, we are looking to invite applications for the position of Workshop Manager. This busy role will ensure the smooth running of the Workshop and ensure utilisation of resources, materials and equipment in a cost effective manner.
The Workshop Manager will be responsible for servicing, maintenance, repairs, modifications and improvements within the Workshop.
Workshop Management
- To oversee and carry out servicing, maintenance, repairs, modifications, and improvements as required within the workshop.
- Ensure effective planning and scheduling to meet deadlines, prioritizing and managing time and resources effectively to maximise productivity and provides a quality service
- Manage workshop and yard workspace and storage areas to ensure they are organised in a way that supports good productivity and are kept clean and tidy
- Manage waste, material expenditure and employee overtime to ensure effective cost control within agreed budgets and to maximise sales and profitability
- Ensure clear, open, and effective working relationships and channels of communication are maintained, working with managers, hire desk, fleet, and technical teams to ensure prompt resolution of issues and to help drive continuous improvement
- To manage and control of goods in and goods out, working with other departmental functions to ensure smooth and safe operations
- Ensure that fleet servicing is adhered to, and any equipment returned damaged follows the procedure for documenting this to allow for customer recovery where applicable.
- Provide over the phone advice and guidance to customers to resolve mechanical breakdown issues, to a level which minimises the need for an engineer call out.
- Arrange for suitable engineers to attend breakdowns keeping the customer informed throughout.
- Keep the Senior Manager informed on matters including performance, safety, quality, and conduct
- Ensure suitable and timely replacement of resources where necessary; procure parts and spares where necessary to make sure equipment is available to hire as soon as possible within the approved authority limits
Right Candidate:
- Set a professional example of good workmanship, management, and discipline.
- Supervise, manage, and motivate workshop and yard operations staff to maximise productivity and performance, and achieve quality results
- Interview, select and induct new team members, in liaison with the Senior Manager
- Ensure all team members are appropriately trained and competent to perform their duties safely and effectively throughout their employment. Supervise and ensure delivery of effective workshops training programmes
- Work with the Senior Manager, develop and deliver objectives and to the workshop and yard teams
- Proactively manage team development, performance, and absence in line with company policies and processes, promptly addressing any areas of underperformance
- Proactively collaborate with colleagues to help drive continuous improvement
Quality, Health, Safety and Environment
- Implement and enforce quality, health, safety and environmental policies, procedures, safe systems of work, PPE, regulations, and legislation. Ensure all aspects of workshop and yard workspace, resources and activities are continually compliant with these
- Develop, maintain communicate workshop and yard site and activities risk assessments, seeking input from onsite stakeholders and SHEQ
- Ensure accurate and timely recording, management and measurement of near misses, incidents, accidents, and quality issues, and promptly escalate concerns and complaints to the Branch Manager/Assistant Branch Manager
- Implement, manage, and monitor a servicing, maintenance, and inspection schedule for lifting equipment to ensure safe standards of operation and compliance with statutory regulations and legislation
- Ensure all other Company property and equipment is maintained to the required Company and manufacturers standard to prevent any accident or injury to any person or damage to Company property.
- Conduct and ensure all Safety Sampling is correctly carried out on a monthly basis
- Ensure a high standard of housekeeping within the workshop, yard, and surrounding storage areas; these must be kept clean and tidy, including own working environment
- Ensure that all the necessary administration and records required for the control of work within the department is completed accurately and in a timely manner, in line with Company procedures and guidelines.
Qualifications & Experience:
- A proven background in leading and managing a workshop and yard function, maximising productivity, quality, and client service, and demanding a strong Health & Safety culture
- Proven experience of successfully managing a team and raising standards within a team. Able to motivate, develop and engage a team, and collaborate within the team and across the Company
- Be comfortable working in a fast-paced, sometimes high-pressured environment as you will be planning, prioritising, and managing work and resources, whilst ensuring smooth operations and strong outputs
- Be forward thinking whilst maintaining a methodical, attention to detail approach.
- Adaptable and flexible to support the business to get the job done understanding the requirements of all stakeholders while maintaining a safe environment for all
- A good aptitude for problem solving and decision making
- Compliant accurate record keeping is important to this role
- Computer literate. Be able to use basic Microsoft Packages such as excel / word.
- Driving Licence Required
Job Types: Full-time, Permanent
Salary: £45k – £50k OTE
Working days: Monday to Friday
Working Hours: 45 hours per week
If you are interested in this role please send your CV to info@reallysimplerecruitment.com
Although we aim to respond to every application, we receive, if you have not heard back from us within 7 days from the date you applied, you should assume that you haven’t been successful.
By responding to this advert, you confirm you accept our Data Protection Policy, a copy of which can be found on our website.
