Are you looking for a new opportunity as a Team Leader? We are currently recruiting on behalf of our client based in Mayfair, London. Join the team and showcase your expertise!
Job Title: Team Leader – High-End Automotive Dealership
Location: Mayfair, London
About the Company:
Renowned high-end automotive dealership located in the prestigious Mayfair area of London. We specialize in offering the most luxurious and exclusive automobiles to our discerning clientele. Our commitment to excellence in customer service, coupled with our passion for luxury vehicles, has made us a leader in the industry.
Job Description:
Are you an experienced leader with a passion for luxury automobiles? Do you possess exceptional administration skills and the ability to inspire a team to deliver outstanding customer experiences? If so, we have an exciting opportunity for you to join our team as a Team Leader.
Key Responsibilities:
As a Team Leader at our high-end automotive dealership, you will play a pivotal role in ensuring the smooth operation of our front-of-house and administrative teams. Your responsibilities will include:
Team Leadership: Provide strong leadership and guidance to a team of front-of-house staff and administrators. Motivate and inspire the team to deliver exceptional service to our customers.
Administration: Oversee and manage administrative tasks, including customer inquiries, appointments, and documentation. Ensure that all processes are carried out efficiently and accurately.
Customer Service: Lead by example in delivering a world-class customer experience. Address customer concerns and provide solutions to ensure their satisfaction.
Training and Development: Identify training needs within the team and coordinate training sessions to enhance skills and knowledge.
Performance Evaluation: Conduct regular performance reviews for team members, providing constructive feedback and implementing improvement plans when necessary.
Process Improvement: Continuously evaluate and improve dealership processes to enhance efficiency and customer satisfaction.
Compliance: Ensure that all team members adhere to company policies and procedures, including compliance with industry regulations.
Reporting: Prepare regular reports on team performance, customer feedback, and dealership operations for management review.
Qualifications:
Proven experience in a leadership role within the automotive industry, preferably in a high-end dealership setting.
Strong administration skills and attention to detail.
Exceptional communication and interpersonal skills.
Dedication to delivering outstanding customer service.
Ability to work effectively under manager instructions while also demonstrating strong leadership capabilities.
Proficiency in using MS Office applications.
A passion for luxury automobiles and the automotive industry.
Working Hours: 35 hours per week
Working Days: 5 out of 7 (might include weekends at times)
Salary: £15.00 per hour
How to Apply: If you are interested in this exciting opportunity and meet the requirements stated above, please submit your CV to info@reallysimplerecruitment.com. We look forward to receiving your application.
Please note that only shortlisted candidates will be contacted for further steps in the selection process. All applications will be treated in strict confidence. We are an equal-opportunity employer.
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